Mobile Banking Security Tips

We’re dedicated to providing the highest level of security.

  • Protect your personal information by ensuring your mobile device maintains a PIN, fingerprint authentication or strong password. When your device is not in use, enable automatic screen lock.
  • Once your session is complete, log out of mobile banking before closing the app.
  • Do not share personal and financial information via email, text or phone. Social Security number, birthdate, passwords and account numbers should be kept private and never stored on your mobile device.
  • Delete security codes and message alerts you may receive via text from your financial institution.
  • If you change your mobile phone number, be sure to update your online banking profile to protect sensitive message alerts.
  • Report a lost or stolen device. Contact your financial institution immediately to update your information. You can also log in and remove the old device from your online banking profile.
  • Use caution when downloading banking apps. Only install apps from reputable sources such as Apple® App Store, Google™ Play or a direct link from your financial institution’s website.
  • Keep your mobile operating system up-to-date by installing the latest updates as prompted by your device to ensure maximum security.
  • Access mobile banking on a secure wireless network. Do not use public Wi-Fi hotspots. Unsecure networks can expose sensitive data, making it vulnerable to hackers.
  • When depositing a check through our mobile banking app, wait until the funds are available and then destroy the check.